Requesting a refund
qkit is sold by Paddle.com Market Limited (Paddle.com Inc. in the United States, Paddle.com (Canada) Ltd. in Canada), our authorised reseller, so refunds are handled by Paddle under Paddle's Refund Policy.
- To ask for a refund, use the support link in your purchase receipt, or visit paddle.net and choose “Request refund”.
- Paddle reviews requests made within 14 days of the purchase case by case.
- Once a refund is issued, your qkit licence ends.
Your legal rights
This policy doesn't limit the rights consumer law gives you. If you are a consumer in the EU, EEA, Switzerland or the UK, you can withdraw from your purchase within 14 days, under the conditions in section 2 of Paddle's Refund Policy.